www.irisbags.gr is an online store selling products throught the internet created by the company “Makarikas Grigorios” based in the city of Corfu in Greece.
The use in governed by these terms and conditions which users are required to read carefully and comply with them. Making purchases throught the online store www.irisbags.gr implies Full Acceptance by you of the terms listed.
1) How to order
To get the products you are intersted in you can: Place your order quickly and easily throught our online store. You can choose products of your choice, place them in your shopping cart and follow the steps indicated to complete your purchase.
Contact our customer service center on the phone (+30) 26610 26979, Monday-Friday 10:00-18:00 and Saturday 10:00-14:00. Our partner will be at your disposal to inform you about the products you are interested in and to record your order. The product codes presented on our online store will help simplify the process of your order.
For your convenience and your best service, the following payment methods are provided:
a) By Deposit in a bank account of our company. In the bank depository you must enter your Full Name as a reason. For the fastest processing of your order please send the bank depositories by email. The bank account of our company that can deposit is IBAN: GR24 0171 8800 0068 8012 3582 073 and Account Number: 6880-123582-073 Piraeus Bank.
b) Cash on delivery. The delivery is free of charge.
Product prices include VAT 24%
3) Shipping Methods
- Delivery of your selected products is made by the cooperating transport company in your area or wherever else you indicate to us. Shipping costs are free in Greece
- Shipments within Greece are made by Elta Courrier
- Delivery ranges from 3 to 7 working days depending on the delivery area
- Shipments to Cyprus are made within 15 working days with a charge of 10€ regardless of purchase amount.
- For shippments to America, Canada, Mexico, Middle East the cost is 35€ and the rest word is 25€.
4) Delivery Time
The delivery time of your order depends on the availability of the products you have chosen.
- When the phrase “Out of Stock” is written under the product, it is not available at the moment but in may be available again soon. If you still want to buy this product you can contact our company by phone (+30)2661026979
- When you enter the phrase “Please allow 2 – 4 weeks for delivery of this item” is written under the product is means that is not immediately available and we will order it.
- Finally, when it is written under the product the phrase “In stock”,it means that you will receive the product in a period of 3 to 7 woking days.
Deliveries are made from Monday to Friday 09:00 – 18:00
5) Return Policy
Product changes are made in the following case:
- If you receive a defective product
- If you receive a different product from the one you ordered.
- If you wish to replace the product you have received for any reason.
The return of th product can be done within days from the date of receipt after consultation by phone on 2661026979
In cases 1 and 2 the shipping costs are exclusively borne by our company. In case of product change with another, the charge of the transport cost is 5€.
The responsibility of transporting the return until its receipt by our company irisbags is the resposibility of the sender.
Refunds are not possible, In this case the refund is credited to your account for the future purchase.
You have the right after your purchase within 14 calendar days from the date of purchase to change your mind about a purchase you have made. You must return the product in its original condition.
In any of the above cases, it is necessary to contact (+30) 26610 26979 in order to give you instrunction for the steps of each procedure or more information. The shipping address of the returned parcel is:
- Address: 1st Par. Nikiforou Theotoki 1, Corfu-Greece.
- Postal code: 49100
- Telephone Number: (+30) 2661026979
6) My Account
The function of the “my account” options concerns the management of your shopping cart, the review of the previous orders as well as the edting of your profile and data.
For any addtional information or clarification you can contact us from Monday to Friday 10:00 – 18:00 by phone to (+30) 26610 26979 or send us an email to email@example.com
8) Price Change
Our company reserves the right to renew the products of our online store and change prices without prior notice to the customer. The customer always pays the price of the product that was listed in the revelant price lists at the time of the order. Any offers are valid until stocks run out.