Product changes are made in the following case:

  1. If you receive  a defective product
  2. If you receive a different product from the one you ordered.
  3. If you wish to replace the product you have received for any reason.

The return of th product can be done within days from the date of receipt after consultation by phone on 2661026979

In cases 1 and 2 the shipping costs are exclusively borne by our company. In case of product change with another cost of transporting the change is 5€.

The responsibility of transporting the return until its receipt by our company irisbags is the resposibility of the sender.

Money Return

Refunds are not possible, In this case the refund is credited to your account for the future purchase.


You have the right after your purchase within 14 calendar days  from the date of purchase to change your mind about a purchase you have made. You must return the product to its original condition.

In any case of the above, it is necessary to contact (+30) 26610 26979 in order to give you instrunction for the steps of each procedure or more information. The shipping address of the returned parcel is: 

  • Adress: 1st Par. Nikiforou Theotoki 1, Corfu-Greece.
  • Postal code: 49100
  • Telephone Number: (+30) 2661026979